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FREQUENTLY ASKED QUESTIONS


POINT OF SALE

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1. What is a Point of Sale (POS) Machine?
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A point of sale machine, or POS terminal, is an electronic device used to process card payments at retail locations. A POS machine generally does the following:
  • Reads the information off a customer’s Credit or Prepaid card.
  • Checks whether the funds in a customer’s bank account are sufficient.
  • Transfers the funds from the customer’s account to the seller’s account.
  • Records the transaction and prints a receipt.
2. What are the benefits of a POS machine?
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A point of sale machine is used to process card payments as well as:
  • Offers convenience and mitigates risks as opposed to cash payment.
  • Reward programs for most credit cards are on purchases through POS not cash withdrawal.
3. How can I get a POS machine?
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You can request a POS machine by visiting the nearest ABK branch or contacting Ahlan Ahli 1 899 899 or +965 2 2442 211 for International calls.

The request will then be referenced to the POS department.
4. Can I have more than 1 POS machine?
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Customers can request and assign multiple POS machines to their accounts. For more information, please contact +96522088042.
5. What accounts are eligible to be linked with a POS machine?
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POS machines can only be linked to the following accounts:
  • Al Tajer Account
  • Current Accounts
6. What are the fees for a POS machine that is linked to an account?
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The fees are dependent on the business and are usually discussed with the POS department representative or manager.For more information, please contact +96522088042.
7. How do I pay for or rent a POS machine?
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POS machine fees will be subtracted from the customer’s account on a monthly basis.