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CORPORATE BANKING


STAKEHOLDERS' ENGAGEMENT

The Bank recognizes and protects the rights of the various stakeholders (internal as well as external) established under relevant laws and regulations and has put in place relevant policies and codes for their protection. Summary of the rights of the various stakeholders has been discussed below:

Shareholders

  • Access to shareholder records
  • Disclosure of essential information
  • Right to be treated equitably
  • Priority to subscribe to new share issues

Regulators

  • Compliance with regulations
  • Timely & accurate disclosure
  • Appropriate reporting

Customers

  • To receive high-quality services
  • Confidentiality of customer information
  • Redressal of complaints & concerns
  • Avoidance of mis-selling
  • Honest & trustworthy advertisements

Employees

  • Equal employment opportunity
  • Training
  • Performance based remuneration
  • Employee oriented HR policies
  • Redressal of complaints & grievances

Community

  • Corporate Social Responsibility
  • Fair distribution of resources and opportunities
  • Financial assistance to welfare organizations

Counterparties

  • Equal and fair treatment
  • Avoidance of dishonest actions against counterparties
  • Avoidance of conflict of interest