26 July 2020
Al Ahli Bank of Kuwait (ABK) announced today the reopening of all branches, as well as providing a new ‘drive through ATM service’ in Hawally.
In addition, ABK’s ITM services are also now fully operational at Marina Mall, 89 Mall, and Jazeera Terminal. Reopening all branches in the current period, when use of digital transactions and e-services are on the rise, demonstrates the bank’s commitment to service continuity and supporting clients in conducting their day-to-day banking needs during today’s “new normal” era.
Branches are open from 8:30am to 1:00pm, except for Al Bahar Center which operates from 10:00am until 2:00pm. All branches follow rigid health and safety guidelines. Employees will continue to conduct temperature screening via non-contact thermometers, wear masks and gloves, practice social distancing, and enforce the social distancing queue markings for customers to ensure their safety.
Despite reopening the branches, the bank urges its customers to continue taking advantage of the virtual channels that are available 24/7. Through ABK’s eahli Online and Mobile banking, customers can enjoy digital services like ABK Pay, Global View and ABK SecurePay, and make remote transactions including online payments, applying for a loan or Credit Card, opening a fixed deposit account, or requesting a new cheque book. Furthermore, the bank offers a home delivery service for new or renewed ABK credit and debit cards to limit branch visits during this period.
ABK’s progressive response and efforts to provide contactless experiences and increased branch locations, highlights the bank’s readiness scale. Its smart investment in technology, both digitally and remotely for physical locations including branches and ITM kiosks, made it possible to pivot and adapt more quickly and efficiently.
For more information kindly visit eahli.com or contact an ABK customer service agent via ‘Ahlan Ahli’ at 1899899.