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24 March 2022

Afrah Al Arbash,
Acting General Manager of Human Resources at ABK

Al Ahli Bank of Kuwait (ABK) successfully concluded a comprehensive series of Relationship Management (RM) and Credit Skills training programs for its staff in partnership with Euromoney Learning.

More than 25 ABK Corporate Banking staff members participated in the program which was designed to advance their banking skills by covering three streams: relationship management analysis, relationship management structuring, and relationship management Issues. Each stream involved 45 hours of learning, in addition to coaching, access to virtual platforms, group reviews, as well as pre and post-session projects and assignments.

The trainers from Euromoney are banking professionals with experience ranging between 26 to 30 years in the field. They provided participants with a customised structured program with tailored material that promotes an intellectually stimulating and challenging learning environment. Euromoney closely worked with ABK’s top management and Human Resources Division to ensure alignment of technical and behavioral training content with ABK’s business strategy and plan. Furthermore, the program focused on addressing current industry challenges and creating solutions for a win-win approach to enhancing participants’ innovative thinking skills.

Ms. Afrah Al Arbash, Acting General Manager of Human Resources at ABK said, “Our employees are our greatest asset and they drive our success. We strongly believe in fostering a learning culture and we continuously invest in training and developing our workforce. In addition to ensuring our staff are highly trained to meet our customer’s needs, we also believe this training to be essential to fuel the Kuwaiti banking sector and to support Kuwait’s ‘Vision 2035.”

Mike Gale, Soft Skills Trainer at Euromoney said: “ABK’s commitment to the development of its people was strongly evidenced throughout the recent RM program. Mr. Abdulla Behbehani, Senior Manager – Learning and Development, and Mr. Jamil Girgis, Assistant General Manager of Human Resources, worked closely with us on designing the program and together we further tailored it to the participants’ emerging needs.”

Adiran Grant, Technical Skills Trainer at Euromoney said: “The participation of top management, in the credit committee-style presentations that concluded each stage of the program, was extremely useful in reinforcing their commitment to the process in addition to giving the teams feedback and guidance. I would like to thank ABK management and staff for their commitment and engagement throughout, which made for a great learning journey.”

For more information, please visit eahli.com, follow @abk_kuwait or contact an ABK customer service agent via ‘Ahlan Ahli’ 1 899 899.