September 19th 2016
Enhancing its services in support of the special needs segment in Kuwait
Building on its CSR efforts to support those with special needs, Al Ahli Bank of Kuwait (ABK) adopted the latest banking system designed to support the visually impaired, which has been developed and implemented by the Kuwait Institute for Scientific Research (KISR). ABK honored KISR by presenting its team with an Appreciation and Recognition award for developing and completing this life changing project.
The new banking system for the visually impaired allows all banking documents and transactions to be interpreted to Braille. ABK has made these documents available for its customers, which can be collected at the Bank or delivered for free upon the customers’ request.
ABK’s decision to adopt this new system comes in support of the Central Bank of Kuwait’s regulations and more importantly, in line with the Bank’s Corporate Social Responsibility (CSR) strategy, which focuses on supporting the special needs segment in Kuwait. ABK not only works towards facilitating the banking needs and offering convenience for this segment, but also by raising awareness of their needs and supporting them on a social level. The Bank firmly believes in the importance of providing all individuals with equal opportunities to lead fulfilling lives and by raising awareness of this segment and supporting related initiatives, ABK is on the right path to achieving this.
ABK has implemented this system across all branches. Furthermore the Bank is fully equipped to service special needs clients as far as parking, ATM machines, new system for the visually impaired customers, wheelchair access, qualified staff with sign language, service area for the handicapped and special needs clients will have priority in 6 branches, namely; Head Office, Shaab, Jabriya, Ferdous, South Subahiya and Qurain.