ABK’s Service Quality Management has recently received an ISO certificate
9001 – 2008 .
ISO is an international rating system used to classify the applicable standards,
which requires a high quality professional service performance. Applying ISO’s system
of international standards is important because it reflects positively on the Bank’s
services and customer care.
Mr. Ali AlSammak, Manager, Service Quality upon receiving the certificate, stated
that this a proud moment for the Bank, reaffirming that the hard work to fine tune
systems has brought the Bank functioning on the lines of international standards.
ABK received the award for the Best Customer Service Bank in 2012 on the level of
conventional banks by Service Hero. Receiving the international quality certificate
consecutively in 2013 is clear evidence of ABK’s consistency to develop and upgrade
the level of services provided to its customers.
For more information please call Ahlan Ahli 1 899
899
|