Al Ahli Bank of Kuwait is proud to be the winner in First Place for Best Customer
Service in Retail banking Category from Service Hero. ABK has consistently been
among the top three contenders for the last two years, but this time, standing first
among the best in the country is a tremendous achievement.
Stewart Lockie, heading Retail Banking was delighted at this prestigious recognition,
“We have consistently committed ourselves to reach the level of customer service
we provide today. I am so happy, and proud, that I am leading such a wonderful team
in Retail Banking, and our dedication has brought us this wonderful reward. We will
continue to strive to excel in all fields, and bring only the best to our valued
customers, who today have voted us into the first position for best customer service.
We are indeed grateful to them.”
Service Hero is the Arab World's only 100% consumer-driven customer satisfaction
index. Service Hero adheres to internationally recognized research principles and
is backed by an Independent Advisory Council ensuring results which are impartial,
objective and which accurately reflect the voice of the customer.