Terms & Conditions

The following Terms and Conditions apply on the ABK Visa Platinum Advantage 1.2.3 Prepaid Card, along with ABK Prepaid card Terms and Conditions.

Definitions:

• The “Bank”: Al Ahli Bank of Kuwait K.S.C.P. (ABK)
• The “Client”: The person for whom the card is issued and whose name is printed on the card
• The “Card”: ABK Visa Platinum Advantage 1-2-3 Prepaid Card is issued by the bank upon client request
• The “Program”: ABK cashback program
• “Transaction”: Buying goods or receiving services by using the eligible card locally (inside Kuwait) or internationally (outside Kuwait)
• “Cashback Wallet”: A digital wallet linked to the client’s cashback card through ABK mobile banking or online banking
• “Program manager”: The bank is the program manager is only responsible for the services offered to the client and for any amendments applies on the same

• • ABK Visa Platinum Cashback holders can benefit from the cashback program within a certain percentage determined by the bank according to the amounts used by the customer per month as outlined below:

• ABK Visa Platinum cashback holders will receive cashback reward on local (inside Kuwait) and international (outside Kuwait) purchases made through point-of-sale devices or websites
• The cashback calculation for supplementary cards will be based on the customer level (CIF) and not the card level
• The cashback amount will be retracted from future accruals for cases of reversed transactions, issuance of any credit vouchers or tax refund and for any chargeback cases. In case the amount in customers' cashback point balance is not enough to cover the reversed transaction, the system will retract those amounts once cashback amount balance is available
• Cash withdrawals are not eligible for participation in the cashback program
• Cashback can be earned on all eligible merchants’ categories
• The minimum amount for redemption is KD 5. Any customers with a cashback amount less than KD 5 cannot redeem the amount
• The customer doesn’t have the right to object or claim missing cashback reward amount after 60 days from the date of the transaction
• Only cards of active status are eligible to redeem cashback amount, card status of late payment, stop and/or any other status will not earn cashback amount and will not be part of the Cashback program.
• Cashback amount are calculated on transactions that are posted/billed on card account statement only.
• The amount of cashback applied is determined by the bank and is based on the amount of eligible purchases made using the card and the merchant categories where the card is used.
• In the event where cashback amount was wrongly credited to the cashback wallet on account of ineligibility or misuse, the bank has the right to deduct the said cashback amount or equivalent amount from the customer card or bank account.
• Only standard retail purchases are eligible to earn cashback.
• ABK has the right to stop the cashback program and amend the terms and conditions at any time without giving reasons.
• ABK reserves the right to cancel and/or forfeit all cashback earned by a customer across one or more of his/her cards in case customer breaches any of ABK's cashback program and/or applicable cards Terms and Conditions.
• These Terms and Conditions are applicable in addition to all ABK Terms and Conditions.

The following transactions shall not be applicable for earning cashback

• 4829: Money Order – Bank Transfers
• 6012: Financial Institutions
• 6051: Non Financial Institutions- Foreign Exchange and money Order (Not Wire Transfer) and Travelers Check
• 6211: Security – Brokers/Dealers
• 7995: Transactions that Contradict with public policy and the laws stipulated in the State of Kuwait
• Transaction related to trading in crypto currencies will be excluded from earning.
• Cash withdrawals