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Financial and Banking Awareness

Disclosures, Forms, and Documents Vendor Relations Fees & Commissions Financial and Banking Awareness FAQ Kuwait Electronic Cheque Clearing System (KECCS)

Let’s Be Aware Customer Protection CBK Complaint Submission Customer Feedback Form Guidelines on Cash Withdrawal and Cash Deposit Complaints

Let's Be Aware

‘Let’s be Aware’ is a campaign initiated by the Central Bank of Kuwait and the Kuwait Banking Association to highlight customer rights and banking awareness while dealing with banks.

This campaign addresses several related topics, such as the process of borrowing and bank cards, the rights of individuals with special needs in the banking sector, loans, digital services, security and cyber advice, and clarifying the mechanisms for submitting complaints and customer rights. This is in addition to spreading knowledge about the banking sector's role in stimulating and developing the economy.

Investment and Savings

Personal Finance

Protection of Banks’ Consumers

Services for Special Needs Customers