Terms & Conditions

Definitions

• The “Bank”: Al Ahli Bank of Kuwait K.S.C.P. (ABK).
• The “Client”: The person for whom the card is issued and whose name is printed on the card.
• The “Card”: ABK Visa Infinite Advantage/ ABK Visa Signature Advantage/ ABK World MasterCard Advantage/ ABK Visa Signature Elite Plus, ABK Visa Platinum Advantage 1.2.3 Prepaid Card is issued by the upon request of the client.
• “The Program”: ABK Advantage Loyalty.
• “Transaction”: Buying goods or receiving services by using eligible cards.
• “Tokens”: ABK Advantage Loyalty program Points that the client earns against every KD 1 spent and can be redeemed for any services offered under these points by the program manager.
• “Program Manager”: 3rd party who manages the program and responsible only for the services offered to the client and for any amendments applied on the same.
• ABK customers are eligible to earn Tokens on multiple products such as Salary, Saving, Current accounts and Fixed Deposits.
• ABK customer is eligible to redeem Tokens once acquiring any of ABK Advantage cards.
• ABK Advantage cards can earn ABK Advantage Loyalty Tokens
• by spending on all purchases done locally (in Kuwait) or overseas (globally/non-KWD) via internet or point of sale.
• ABK Advantage Loyalty program enrollment is automatic and free once you activate your ABK Advantage card.
• ABK Advantage Loyalty program tokens calculation is based on the types of transactions as follows:

• Cash withdrawals using ABK Advantage cards in & out of Kuwait are excluded from the points calculation.
• ABK Advantage Loyalty program Tokens collected on a transaction will automatically expire after 3 years on a monthly basis.
• To earn ABK Advantage Loyalty program Tokens, transactions must be KD 1/- or over.
• No minimum requirement to redeem ABK Advantage Loyalty program Tokens for online bookings. For cash back redemptions minimum tokens required to redeem are 7,000 tokens.
• Earned Tokens will be credited within 72 hours from the transaction date in your ABK Advantage Loyalty account
• Cashback amount will be credited within 72 hours from the redemption date.
• ABK customer cannot transfer his tokens to another account.
• Companies that have point of sale (POS) devices are not entitled to use their cards on purchases of these companies to earn Tokens.
• In case of transaction reversals or refund, the awarded Tokens will be reversed as well.
• Customers with card status «on hold» will not be able to redeem Tokens on any of the channels available to customers (call center, online and cards center, mobile app).
• ABK has the right to stop the Advantage program for any customer at any time without giving reasons.
• ABK reserves the right to cancel and/or forfeit all Tokens earned by a customer across one or more of his/her cards in case customer breaches any of Terms and Conditions of Al Ahli Bank of Kuwait Advantage program as well as the Terms and Conditions of ABK cards applicable.
• These Terms and Conditions are applicable in addition to the Terms and Conditions of ABK cards.
• ABK reserves the right to amend ABK Advantage Loyalty Terms & Conditions from time to time without notice

The following transactions shall not be applicable for earning cashback:

• 4829: Money Order – Bank Transfers
• 6012: Financial Institutions
• 6051: Non Financial Institutions- Foreign Exchange and money Order (Not Wire Transfer) and Travelers Check
• 6211: Security – Brokers/Dealers
• 7995: Transactions that Contradict with public policy and the laws stipulated in the State of Kuwait
• Transaction related to trading in crypto currencies will be excluded from earning.
• Cash withdrawals