Help & Support
FAQ
Apple Pay
A digital wallet that allows you to use your Apple/iOS devices to pay securely and conveniently using ABK cards in stores, websites and im-app purchases.
- iPhone
- iPad
- Apple Watches
- MacBook
Apple Pay provides a fast, secure, simple and convenient way to make everyday payments without having to use a card.
You can use Apple Pay at all POS stores with contactless or online shopping websites or in-apps payments suported by Apple Pay.
All ABK's Credit and Debit Cards are eligible to use Apple Pay.
Yes, you can configure up to 9 devices for Apple Pay.
- You can add up to 8 ABK cards on one device (iPhone 8 and earlier)
- You can add up to 16 ABK cards on one device (iPhone 9 and later)
There are two ways to add Ahlibank cards to Apple Pay.
The first way: Through the ABK app on Apple devices
- Log in to ABK mobile banking app on your device
- Select your ABK Card from the cards list on Home screen
- Tap "Add to Apple Wallet" at the bottom of the card
- Follow the on-screen steps
- You will receive an OTP verification code
- The card will be added successfully and you can use Apple Pay.
The second way: Through the use of the wallet app on Apple devices
- Open the "Wallet" app on your device Press the "+" button
- Tap "Debit or Credit Card"
- Take a photo of the card and verify your card information
- Enter the OTP verification code sent to your registered phone number with the bank The card will be added successfully and you can use Apple Pay
Apple Watch
- Open the Apple Wallet app in Apple Watch and tap "Add Card"
- Complete the verification steps
iPad and MAC
Open System Preferences and choose "Wallet & Apple Pay"
Apple Pay payment works through near field communication (NFC) to make contacless mobile payments. This ensures that the payment will work everywhere contactless payments are accepted. Payment transactions using NFC technology can be completed by just simple waving the NFC-enabled device on contactless terminals.
Using ABK cards with Apple Pay is safe and secure, as Apple Pay does not send your actual card number with your payment transaction, but rather uses a virtual card number to represent your account information to keep your card details secure, and every transaction you make needs your approval via Face ID or passcode.
Use Apple's "Find my" app which enables you to locate, lock, and even reset your lost/stolen device remotly. Or log in into iCloud.com to suspend or remove all cards from Apple Pay and also notify ABK by calling Ahlan Ahli 1899899.
All you have to do is double press the side button, authenticate using face recognition or unlock your phone, choose the payment card and then swipe the device near the payment point to complete the process.
No, you cannot recover deleted cards. You can only restore cards that have been temporarily stopped.
You will see a ✓ with a "Confirm" message on the device regardless if the transaction was successfull or not.
No, both devices are treated as two seperate units.